Privacy notice
Last updated: November 5, 2026
IV Drip Life, based in Mexico City, is responsible for the use and protection of your personal data, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.
1. Data we collect
- Identification and contact details (such as your name and phone number).
- The address or location where you want to receive the service.
- Health information needed to confirm a treatment is safe for you (sensitive data).
- Payment details, such as bank-transfer receipts.
2. Why we use it
- Primary purposes: to schedule and provide your service, carry out the health screening, contact you about your appointment, process payments, follow up on requests or complaints, and comply with legal obligations.
- Secondary purposes: satisfaction surveys and information about promotions. You can opt out at any time by messaging us; this will never affect your service.
3. Sensitive health data
- Your health information is used only to assess and provide your treatment. You give your express consent when you answer our health questionnaire.
4. Sharing your data
- We do not sell your data. We only share it with providers strictly needed to deliver the service (such as messaging services) or when required by law or by a competent authority.
5. Your ARCO rights
- You have the right to Access your data, Rectify it if it is inaccurate, Cancel it when you consider it is not being used properly, and Oppose its use for specific purposes.
- To exercise these rights or revoke your consent, send a request through WhatsApp +52 55 2340 6094 with proof of identity.
- We will reply within 20 days and, if your request is appropriate, apply it within 15 days of our reply. These periods may be extended once when justified.
- To stop receiving promotional messages you can also register with PROFECO's Public Registry to Avoid Advertising (REPEP).
6. This website
- This website does not use tracking or advertising cookies.
- The booking form does not store your information: it prepares a WhatsApp message on your device, which you choose to send. WhatsApp's own privacy policy applies to that conversation.
7. Changes to this notice
- Any changes to this privacy notice will be published on this page.