Terms, prices & cancellations
Last updated: November 5, 2026
These terms apply to every IV Drip Life service in Mexico City. By booking with us you accept them.
1. Cancellations
- You can cancel a service with at least 24 hours' notice.
- If you cancel before the scheduled date, 20% of the total cost is retained as a cancellation fee.
- Cancellations made on the scheduled date are not refundable.
2. Refunds
- No refunds are issued for causes outside our control, such as government decisions, weather conditions, health issues or other external factors.
- If we are unable to provide your service, we will offer to reschedule it for a future date.
- If the service could not take place because access was denied (for example by building or hotel security) and no new date or solution was agreed, the service is not refundable.
- If IV Drip Life cancels a service for internal reasons, the full cost is refunded.
3. How to cancel
- Send your cancellation request in writing through WhatsApp +52 55 2340 6094.
- We will confirm the cancellation and give you details of any refund that applies.
4. Changing the date
- To change the date of a service, let us know at least 48 hours in advance.
- Date changes are subject to availability and may involve additional charges.
5. Prices & payment
- Prices are quoted individually on WhatsApp, based on the drip, any personalized boosters, the number of people and your location.
- Your price is confirmed on WhatsApp before your session.
- We accept cash (MXN or USD) and bank transfer.
- Prices may change and promotions may apply for special events or returning clients.
6. Health & safety
- Every service is subject to a health screening by our licensed nursing staff, who may decline or adjust a treatment if it is not safe for you.
- Please share any pregnancy, medical conditions, allergies or medications before your session.
- IV therapy is a wellness service and does not replace medical care. In an emergency, call 911.